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Subaru Interactive @ Docklands

Meet the Team

David Rodda
David Rodda

Dealer Principal

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.How do you deliver...

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How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.

How do you deliver excellent customer service? By ensuring I have the best trained and committed team.

What makes you a special team member at your dealership? I take a captain’s approach and work with all team members to ensure we deliver our customers' needs.

View Less
Darren Perera
Darren Perera

General Sales Manager

How do you make it a positive 'do' experience for the customer?  Being part of a team that gets to showcase our dealership...

View More

How do you make it a positive 'do' experience for the customer?  Being part of a team that gets to showcase our dealership and everything it has to offer.

How do you deliver excellent customer service? I always strive to find out exactly what each guest at our dealership needs.

What makes you a special team member at your dealership? I come to our dealership each day excited about working with my team.

View Less
Mario Mascarenhas
Mario Mascarenhas

Sales Manager

How do you make it a positive 'do' experience for the customer?  A passion in succeeding against all odds.How do you deliver excellent...

View More

How do you make it a positive 'do' experience for the customer?  A passion in succeeding against all odds.

How do you deliver excellent customer service? Humility in the presence of a customer.

What makes you a special team member at your dealership? I'm driven to achieve a common outcome.

View Less
Stephanie Malkoun
Stephanie Malkoun

Delivery Manager

How do you make it a positive 'do' experience for the customer?  Being positive and upbeat paves the way for the excitement of...

View More

How do you make it a positive 'do' experience for the customer?  Being positive and upbeat paves the way for the excitement of collecting their new vehicle.

How do you deliver excellent customer service? Creating an exciting experience for each customer when the door opens to our delivery.

What makes you a special team member? My knowledge and experience is beneficial for colleagues and customers.

View Less
David Rodda
David Rodda

Dealer Principal

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.

How do you deliver excellent customer service? By ensuring I have the best trained and committed team.

What makes you a special team member at your dealership? I take a captain’s approach and work with all team members to ensure we deliver our customers' needs.

View Less
Vish Balyan
Vish Balyan

Finance Manager

How do you make it a positive 'do' experience for the customer?  By getting to know the customer well, being friendly and respectful.How...

View More

How do you make it a positive 'do' experience for the customer?  By getting to know the customer well, being friendly and respectful.

How do you deliver excellent customer service? Investing time to understand customers' needs and offer them multiple solutions.

What makes you a special team member at your dealership? I have been at Trivett for nearly 12 years and learned from many business leaders.

View Less
David Rodda
David Rodda

Dealer Principal

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.

How do you deliver excellent customer service? By ensuring I have the best trained and committed team.

What makes you a special team member at your dealership? I take a captain’s approach and work with all team members to ensure we deliver our customers' needs.

View Less
Kacey Tufo
Kacey Tufo

Aftermarket Team Leader

How do you make it a positive 'do' experience for the customer? By 'doing' what needs to be 'done.'How do you deliver excellent...

View More

How do you make it a positive 'do' experience for the customer? By 'doing' what needs to be 'done.'

How do you deliver excellent customer service? By demonstrating our 5 key Ignite strategies.

What makes you a special team member at your dealership? You’ve got to enjoy where you work. I believe creating and maintaining a happy and lively atmosphere is contagious.

View Less
David Rodda
David Rodda

Dealer Principal

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.

How do you deliver excellent customer service? By ensuring I have the best trained and committed team.

What makes you a special team member at your dealership? I take a captain’s approach and work with all team members to ensure we deliver our customers' needs.

View Less
Michael Paradisis
Michael Paradisis

Service Manager

How do you make it a positive 'do' experience for the customer?  I always say YES to a reasonable request.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer?  I always say YES to a reasonable request.

How do you deliver excellent customer service? I listen to the customer and always provide them with the best options possible.

What makes you a special team member at your dealership? I do whatever it takes to make the day great for staff and customers alike.

View Less
Ashleigh Wareing
Ashleigh Wareing

Service Manager

How do you make it a positive 'do' experience for the customer?  With my passion for the brand and my product knowledge, I...

View More

How do you make it a positive 'do' experience for the customer?  With my passion for the brand and my product knowledge, I assure customers they will be looked after.

How do you deliver excellent customer service? I make sure I see every customer request through from start to finish.

What makes you a special team member? I understand the importance of all departments and try to help everyone I can. 

View Less
David Rodda
David Rodda

Dealer Principal

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer? I make purchasing and owning a Subaru easy and enjoyable.

How do you deliver excellent customer service? By ensuring I have the best trained and committed team.

What makes you a special team member at your dealership? I take a captain’s approach and work with all team members to ensure we deliver our customers' needs.

View Less
Darren Perera
Darren Perera

General Sales Manager

How do you make it a positive 'do' experience for the customer?  Being part of a team that gets to showcase our dealership...

View More

How do you make it a positive 'do' experience for the customer?  Being part of a team that gets to showcase our dealership and everything it has to offer.

How do you deliver excellent customer service? I always strive to find out exactly what each guest at our dealership needs.

What makes you a special team member at your dealership? I come to our dealership each day excited about working with my team.

View Less
Mario Mascarenhas
Mario Mascarenhas

Sales Manager

How do you make it a positive 'do' experience for the customer?  A passion in succeeding against all odds.How do you deliver excellent...

View More

How do you make it a positive 'do' experience for the customer?  A passion in succeeding against all odds.

How do you deliver excellent customer service? Humility in the presence of a customer.

What makes you a special team member at your dealership? I'm driven to achieve a common outcome.

View Less
Stephanie Malkoun
Stephanie Malkoun

Delivery Manager

How do you make it a positive 'do' experience for the customer?  Being positive and upbeat paves the way for the excitement of...

View More

How do you make it a positive 'do' experience for the customer?  Being positive and upbeat paves the way for the excitement of collecting their new vehicle.

How do you deliver excellent customer service? Creating an exciting experience for each customer when the door opens to our delivery.

What makes you a special team member? My knowledge and experience is beneficial for colleagues and customers.

View Less
Vish Balyan
Vish Balyan

Finance Manager

How do you make it a positive 'do' experience for the customer?  By getting to know the customer well, being friendly and respectful.How...

View More

How do you make it a positive 'do' experience for the customer?  By getting to know the customer well, being friendly and respectful.

How do you deliver excellent customer service? Investing time to understand customers' needs and offer them multiple solutions.

What makes you a special team member at your dealership? I have been at Trivett for nearly 12 years and learned from many business leaders.

View Less
Michael Paradisis
Michael Paradisis

Service Manager

How do you make it a positive 'do' experience for the customer?  I always say YES to a reasonable request.How do you deliver...

View More

How do you make it a positive 'do' experience for the customer?  I always say YES to a reasonable request.

How do you deliver excellent customer service? I listen to the customer and always provide them with the best options possible.

What makes you a special team member at your dealership? I do whatever it takes to make the day great for staff and customers alike.

View Less
Ashleigh Wareing
Ashleigh Wareing

Service Manager

How do you make it a positive 'do' experience for the customer?  With my passion for the brand and my product knowledge, I...

View More

How do you make it a positive 'do' experience for the customer?  With my passion for the brand and my product knowledge, I assure customers they will be looked after.

How do you deliver excellent customer service? I make sure I see every customer request through from start to finish.

What makes you a special team member? I understand the importance of all departments and try to help everyone I can. 

View Less
Kacey Tufo
Kacey Tufo

Aftermarket Team Leader

How do you make it a positive 'do' experience for the customer? By 'doing' what needs to be 'done.'How do you deliver excellent...

View More

How do you make it a positive 'do' experience for the customer? By 'doing' what needs to be 'done.'

How do you deliver excellent customer service? By demonstrating our 5 key Ignite strategies.

What makes you a special team member at your dealership? You’ve got to enjoy where you work. I believe creating and maintaining a happy and lively atmosphere is contagious.

View Less